Return & Refund Policy

 

Thank you for choosing Love Nail Art! Because our press-on nails are a personal-care item that comes into direct contact with skin, we are unable to accept returns or exchanges once an order has been delivered — this includes cases where the wrong size was ordered. We know this might feel a little strict, so please take a moment to measure carefully before placing your order. Our [How to Measure Your Nails] guide walks you through it step by step, and our team is always happy to help if you're unsure. 💕

All Sales Are Final

For hygiene and safety reasons, we cannot accept returns, exchanges, or refunds for:

• Change of mind after delivery
• Incorrect size selected at checkout
• Sets that have already been opened, tried on, or worn

We really appreciate your understanding here — it helps us keep every set clean, safe, and fresh for you. ✨

 

Ordered the Wrong Size? We've Got You.

Mistakes happen, and we don't want a sizing hiccup to ruin your nail moment! If you ordered the wrong size, simply place a new order in the correct size and reach out to us — we'll send you a 20% discount code to use toward your replacement set. Just email us with your original order number and we'll get you sorted. 🎁

Damaged, Incorrect, or Defective Items

While we can't accept returns for sizing or change of mind, we absolutely stand behind the quality of what we ship. If your order arrives:

• Damaged in transit
• The wrong item (not what you ordered)
• With a manufacturing defect (such as loose crystals or significant paint/coating flaws)

please email us within 7 days of delivery with your order number and a few clear photos, and we'll make it right with a reshipment or refund — no cost to you.

 

How to Reach Us

Questions about your order? Email us at support@lovenailart.com and we'll get back to you within 1–2 business days. We're always here to help you find your perfect fit. 💅