Privacy Policy

 

This Privacy Policy explains how Love Nail Art ("we," "us," "our") collects, uses, and shares your personal information when you visit our website, purchase from us, or contact us. By using our site, you agree to the practices described here.

Information We Collect

•        Contact & order information: name, email address, phone number, shipping and billing address, and order details.

•        Payment information: processed securely by our payment providers (such as Visa payment processing and PayPal). We do not store your full card number or security code.

•        Custom-order information: nail measurements, design preferences, and reference images you send us.

•        Device & usage information: IP address, browser type, device information, pages viewed, and referring website, collected through cookies and similar technologies.

•        Communications: messages, photos, or videos you send us when contacting customer support.

How We Use Your Information

•        To process and fulfill your orders, including making custom sets, shipping, and providing tracking;

•        To provide customer support, and handle returns, refunds, and warranty claims;

•        To send order confirmations and shipping updates;

•        To send marketing emails or offers, if you have subscribed (you can unsubscribe at any time);

•        To improve our website, products, and advertising, and to analyze site traffic;

•        To detect and prevent fraud and to comply with legal obligations.

Who We Share Information With

We do not sell your personal information for money. We share information only with service providers who help us run our business, such as:

•        Our e-commerce platform (Shopify);

•        Payment processors (e.g., Visa payment networks, PayPal);

•        Shipping carriers and logistics partners;

•        Email, analytics, and advertising providers;

•        Legal or regulatory authorities where required by law.

These providers may only use your information to provide services to us and are required to protect it.

Cookies & Tracking Technologies

We use cookies and similar technologies to keep items in your cart, remember your preferences, measure site performance, and show relevant ads. You can control cookies through your browser settings; disabling them may affect how the site works.

Data Retention

We keep your information only as long as needed to fulfill orders, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements.

Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live (for example, California and other US states with privacy laws), you may have the right to:

•        Request access to the personal information we hold about you;

•        Request correction or deletion of your personal information;

•        Opt out of the sale or sharing of your personal information for targeted advertising;

•        Opt out of marketing emails at any time by clicking "unsubscribe."

To exercise these rights, email us at support@lovenailart.com. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing a request.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact Us

For questions or privacy requests, contact us at support@lovenailart.com.